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Abstract A greater awareness of overseas students’ problems and a commitment to meeting their needs are critical for academic institutions to win the competition for overseas students. This study has empirically explored the perceptions of overseas students of the major problems encountered during their study. The interrelationships between each of the problems have also been examined. The data used for this study were drawn from the overseas students’ survey conducted at a university in the UK. The results yield some valuable insights for academic institutions in counselling and helping their overseas students and in improving the quality of services.
Li et al. (Fri,) studied this question.