Relationships of organizational frustration with reported behavioral reactions of employees.

Mailed an organizational frustration questionnaire and a response-to-frustration questionnaire to 82 employees in a wide range of jobs, mostly in a mental health facility. A factor analysis of the responses to frustration yielded 6 interpretable factors: (a) Aggression Against Others, (b) Sabotage, (c) Wasting of Time and Materials, (d) Interpersonal Hostility and Complaining, (e) Interpersonal Aggression, and (f) Apathy About the Job.