As nursing administrators and managers respond to healthcare reform pressures with downsizing, rightsizing, and work group reorganization, they need to pay attention to and support the nursing work group relationships. A study of 908 registered nurses (RNs) in a variety of nursing work environments in four hospitals indicates that interpersonal relationships are an important part of job satisfaction, that there is a relationship between some types of work group disruption and RN satisfaction with interpersonal relationships, and that there is a relationship between work group disruption and RN perceptions of patient safety/quality of care.
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Carol Leppa (1996) studied this question.
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