The Effect of Transformational Leadership and Non-Physical Work Environment on Employee Performance with Job Satisfaction as Intervening Variables at PT. Perkebunan Nusantara V during COVID-19 Pandemic

The objective of the research is to analyze of transformational leadership and non-physical work environment of employee performance through job satisfaction at PT. Perkebunan Nusantara V. This type of research is causal with a quantitative approach. The population in this study were all employees of main office, totaling 503 employees. Used primary and secondary data which are obtained through documentation study and questions list. Taken by using simple random sampling. The data are analyzed with structural equation modeling (SEM) using SmartPLS 3.0 version. The results demonstrated that transformational leadership had positive and significant effect on employee satisfaction, non-physical work environment positive and hadn’t have significant effect on employee satisfaction, transformational leadership had positive and significant effect on job satisfaction, non-physical work environment had positive and significant effect on job satisfaction, job satisfaction had positive and significant effect on employee satisfaction. Transformational leadership indirectly had had positive and significant effect on employee performance through job satisfaction and non-physical work environment had positive and significant effect on employee satisfaction through job satisfaction.