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Abstract We investigate the literature on trust, and identify twenty-two variables associated with trusting behaviour. We model these variables around the four dimensions of probity, equity, reliability and satisfaction, the first two relating to the behavioural and the others to the cognitive elements of trust. An exploratory study finds a high correlation between levels of trust and variables within each of these dimensions. Our model appears to have high explanatory power.
Michell et al. (Wed,) studied this question.