Exploring the clinical experiences of novice counsellors working with LGBT clients: Implications for training

Aim: This study was designed to explore the clinical experiences of novice counsellors working with LGBT clients. Method: Sixteen counsellors participated in semi‐structured interviews. As an elicitation technique, they were asked to recall critical incidents in relation to LGBT clients. Findings: The interview transcripts were subjected to a thematic analysis. Identified meaning units fell into three superordinate categories, namely, Engaging with Learning , Finding Strategies that Work , and Entering the Client's World . A core category of Confronting Homophobia and Heterosexism was also identified. Conclusions: Participants felt unprepared by their training but had gained valuable learning from the challenges they had faced. Recommendations: Initial counsellor training should include an emphasis on contemporary, inclusive theory and allow trainees opportunities for facilitated, challenging exploration of sexuality issues.