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The increased importance of ports makes them a vulnerable node as a port-related disruption can generate domino effect on a network of supply chains. The vulnerability of ports thus needs to be addressed to ensure the functionality of ports and enhance supply chain resilience. This paper synthesizes the current literature into a management model that seeks to target operational deficiencies at ports. The management model is operationalized in three tiers, from the top management level to the front-line employees, with characteristics from risk management, business continuity management and quality management theories. The proposed model serves as a universal guide in assisting port management in managing port-related disruptions and seeks to reduce the occurrences of port-related supply chain disruption threats.
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Loh et al. (2014) studied this question.
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