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Purpose Because of the use of digital technologies in smart cities, municipalities are increasingly facing issues related to urban data management and are seeking ways to exploit these huge amounts of data for the actualization of data driven services. However, only few studies discuss challenges related to data driven strategies in smart cities. Accordingly, the purpose of this study is to present data driven approaches (architecture and model), for urban data management needed to improve smart city planning and design. The developed approaches depict how data can underpin sustainable urban development. Design/methodology/approach Design science research is adopted following a qualitative method to evaluate the architecture developed based on top-level design using a case data from workshops and interviews with experts involved in a smart city project. Findings The findings of this study from the evaluations indicate that the identified enablers are useful to support data driven services in smart cities and the developed architecture can be used to promote urban data management. More importantly, findings from this study provide guidelines to municipalities to improve data driven services for smart city planning and design. Research limitations/implications Feedback as qualitative data from practitioners provided evidence on how data driven strategies can be achieved in smart cities. However, the model is not validated. Hence, quantitative data is needed to further validate the enablers that influence data driven services in smart city planning and design. Practical implications Findings from this study offer practical insights and real-life evidence to define data driven enablers in smart cities and suggest research propositions for future studies. Additionally, this study develops a real conceptualization of data driven method for municipalities to foster open data and digital service innovation for smart city development. Social implications The main findings of this study suggest that data governance, interoperability, data security and risk assessment influence data driven services in smart cities. This study derives propositions based on the developed model that identifies enablers for actualization of data driven services for smart cities planning and design. Originality/value This study explores the enablers of data driven strategies in smart city and further developed an architecture and model that can be adopted by municipalities to structure their urban data initiatives for improving data driven services to make cities smarter. The developed model supports municipalities to manage data used from different sources to support the design of data driven services provided by different enterprises that collaborate in urban environment.
Bokolo Anthony (Mon,) studied this question.