Key Information Systems Management Issues in Estonia for the 2000s and A Comparative Analysis

This study reports key information system (IS) management issues in Estonia, for a second time since 1993. The study enlists the views of knowledgeable practitioners from both the information technology (IT) and non-IT (business managers) fields. The primary objective was to compare and contrast the findings in the previous study with the present effort. Other secondary objectives included investigating the views across professional classifications and sectors. Further, a comparison between Estonia (an emerging economy) and Norway (a developed country) was made. The findings of the study indicate the following: 1) the past decade has produced salient changes in the ranking of key IS issues for Estonia, 2) there are significant differences in key IS issues across professional groupings (IT and non-IT), 3) a convergence of opinions regarding key IS issues seems to be noticeable in Estonian public and private sectors, and 4) there is a significant difference in the ranking of comparable issues between Estonia and Norway. The implications of the study for both research and practice are discussed.