Understanding the role of information and digital technologies of industry 4.0 on last-mile logistics: current state and prospective research avenues

This work aims to provide an overview of the current state of the literature linking Information and Digital Technologies of Industry 4.0 (IDT of I4.0) and last-mile logistics. The systematic literature review (SLR) was used to identify, select, and evaluate papers covering the period from 2001 to 2022, inclusively. Due to the large number of identified articles, inclusion criteria prioritized those recognized among the highest-rated journals according to the AJG (ABS) classification resulting 97 papers. The paper provides a novel classification of the literature into three lines of research: (1) Mature IDT in last-mile logistics, (2) Emerging IDT in last-mile logistics, and (3) General approach in last-mile logistics. The study identifies and proposes future lines of research to address gaps.