This study examined the landscape of online teaching in Batam, Indonesia, focusing on pre-service teachers' experiences during the pandemic to provide insights crucial for the future of education. Using a qualitative approach, semi-structured interviews were conducted with seven EFL pre-service teachers engaged in teaching practice during the pandemic. Analysis revealed challenges related to unsupported facilities and inadequate infrastructure within school settings, particularly concerning internet accessibility and technological preparedness. These challenges impacted student engagement and interaction during online teaching sessions. Strategies proposed by pre-service teachers for overcoming these challenges include targeted training, collaboration between educational institutions and service providers, and a student-centric approach. These findings of this research underscore the importance of addressing both infrastructural issues and student needs to enhance the effectiveness of online teaching in Indonesia.
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Sari et al. (2025) studied this question.
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