This paper argues that business leaders need governance mechanisms that enable the organization to be integrated at strategic and operational levels. A review of the literature reveals that while governance has been examined from several perspectives and for various units of analysis, one aspect that has received little attention in the governance literature is that of business process. This unit of analysis is essential for the purposes of effective governance, as business processes form a critical link between strategy and operational activities. The Process–Governance Framework, introduced in this paper, guides business leaders through governance issues at strategic and operational levels. Implications for business leaders are highlighted.
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Braganza et al. (2000) studied this question.
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