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Argues that, in order to use electronic data interchange (EDI) optimally, the current ways of working need to be redesigned. Here the subject‐matter for redesign is the boundary‐crossing logistical processes in the value‐adding partnerships of two organizations. The business redesigner needs, among other things, an understanding of the basic capabilities of EDI and of the concept of interorganizational co‐ordination. From the analysis of co‐ordination a classification of the information needed by logistical organizations results. Together with three basic co‐ordination mechanisms and a classification of messages, the classification provides a sound basis of understanding for the business redesigner.
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Haydee S. Sheombar (1992) studied this question.
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