Symbiotic Co-Evolution in Collaborative Human-Machine Decision Making: Exploration of a Multi-Year Design Science Research Project in the Air Cargo Industry

The work world is set to undergo major changes thanks to advancements in automation and artificial intelligence and is beginning to promote new forms of collaboration. The transition from a technologysupporting environment to a collaborative environment in which people and technology work together to achieve their goals requires a fundamental change in the way we design, build, and ultimately deploy information systems.