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May 25, 20260 citationsOpen Access

A review of spaces of local participation to promote service delivery in South Africa

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HCHuman Sciences Research Council

Key Points

  • This study aims to identify challenges that inhibit local participation and propose improvements for better service delivery.
  • Analyzed existing literature on public participation and service delivery.
  • Reviewed local government documents from South Africa.
  • Investigated mechanisms to enhance local participatory processes.
  • Identified significant barriers to effective local participation influencing service delivery.
  • Proposed strategies for improving existing participation mechanisms.
  • Highlighted the importance of enhanced participation for reducing service delivery protests.

Abstract

In many developing countries, there is a continued decline in public participation at the local level which often results in poor service delivery and as a result, a rise in protests. South Africa has experienced a sharp increase in service delivery protests in the last decade. One of the reasons advanced is that existing constitutional spaces of democracy do not seem to facilitate effective local participation. Consequently, there is a need to investigate potential mechanisms to enhance local participation because it is believed to contribute towards improved service delivery. This study responds to the following question: What challenges inhibit existing spaces of participation? How can these identified spaces be improved? The study draws data from existing literature and local government documents on South Africa. It concludes that there is a need to improve existing spaces of local participation, which would improve service delivery.

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Cite This Study

Human Sciences Research Council (2026) studied this question.

synapsesocial.com/papers/6a13e8520e02ee3982d3312ahttps://doi.org/10.14749/32380125
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