The Competency Development of Multimodal Transportation Management for Logistics Professional in Thailand

This research aimed to develop the competency multimodal transportation management in logistics professionals of Thailand. The research methodology used qualitative approach to conduct focus group with entrepreneurs of logistics firms in Thailand. The transcript was analyzed by functional analysis. The results suggested that the key functions of multimodal transportation management composites of 3 functions; 1) offering multimodal transportation services, 2) managing multimodal transportation services and 3) developing multimodal transportation services. The units and elements of competency were extracted and found the 10 units of competency (UOC) and 27 elements of competency (EOC). The detailed findings were validated with the panel of 20 international freight forwarding experts and association representatives. Final competency model was transferred to assessment tools which were tested with practitioners. Further training and assessment with certification process will be executed with logistics professionals to improve the effectiveness of managing multimodal transportation in Thailand.