Training Strategies In Small Service Sector Firms: Employer and Employee Perspectives

Brian Abbott, who is a Research Assistant in the Small Business Research Centre at Kingston University, examines both employer and employee views towards the level and character of training provision in small service sector firms. He challenges the widely held belief that small firms universally offer inferior levels of training and demonstrates that the level and character of training are largely dependent on the industrial sector in which the firm is located. He goes on to examine the implications of employers’ views on the newly established Training and Enterprise Councils (TECs).