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User generated textual content on the internet has become increasingly valueable during the past few years. Forums, blogs, twitter and other social media websites are accessible for a huge amount of people all over the world. Hence, methods and tools are needed to handle this vast bulk of textual data. In this paper we present an explorative forum analysis system helping various stakeholders to cope with the task analyzing user generated content in online forums. The used mobile communication forums picture an example of user generated content in online discussion forums.
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Wanner et al. (2011) studied this question.
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