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The field of explainable artificial intelligence (XAI) advances techniques, processes, and strategies that provide explanations for the predictions, recommendations, and decisions of opaque and complex machine learning systems. Increasingly academic libraries are providing library users with systems, services, and collections created and delivered by machine learning. Academic libraries should adopt XAI as a tool set to verify and validate these resources, and advocate for public policy regarding XAI that serves libraries, the academy, and the public interest.
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Michael Ridley (2022) studied this question.
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