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This article emphasises the need for the development of a therapeutic relationship between nurse and patient in day surgery settings. While the short patient stay associated with day surgery may appear to mitigate against this, the use of interpersonal skills can directly support its augmentation. Enhancing skills such as listening, empowerment and caring has the potential to increase patient satisfaction with services in this area.
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Rogan et al. (2004) studied this question.
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