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Abstract In the Law Fiction Theory, it is assumed that once the government enforces legal norms at that time, everyone is considered to know the law. So that someone’s ignorance of the law cannot free him from lawsuits. This condition led to the emergence of legal cases caused by a lack of public understanding of the law. This paper introduces a potential solution by providing chatbots platforms. We propose chatbots designed to provide information, for those who need information about applicable laws. Users can ask about anything about applicable legal documents. Furthermore, the bot performs a search according to requests related to legal documents. Various request commands are given so that bots can behave like humans and provide the information needed by users. The experimental results have shown that chatbot could recognize all of the questions from user and could answer correctly.
Firdaus et al. (2020) studied this question.