The allocation of scarce business resources is becoming a major problem for management nowadays. Limited by lack of resources, management needs to make project selection decisions under the constraints of available information, and often makes decisions based on incomplete information. Traditionally, quantitative techniques dominate decision-making in selecting management information systems (MIS) projects. However, encapsulating or simply discarding the qualitative concerns makes a project economically sound but not operationally sound. This is often the reason that causes a project to fail. This paper establishes a model by incorporating fuzzy logic as a decision tool, which smoothly aids decision makers dealing with uncertain or incomplete information without losing existing quantitative information.
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Chen et al. (1998) studied this question.
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