Cloud Computing in Enhancing Profits to Satisfy Customers Configuring a Smart Optimal Multiserver

This study aims to promote the development of numerous cloud service providers.Companies that provide cloud services are focusing more and more on how to configure their cloud service platforms to maximize profit.In this study, we take customer satisfaction into account as a means of resolving this problem.Customer happiness affects cloud service companies' profitability in two ways.On the one hand, the cloud configuration affects service quality, which is a key factor in determining customer satisfaction.On the other hand, customer happiness affects a cloud service provider's request arrival rate.However, few works that are currently in existence address customer satisfaction while addressing the issue of profit maximization, or the works that do so do not provide it a properly formalized definition.As a result, we start by looking at the economic notion of customer happiness before creating a formula to gauge it in cloud computing.Following that, a thorough examination of how customer satisfaction influences profit is provided.Last but not least, a profit maximization problem is written and solved to obtain the ideal configuration so that the profit is maximized, taking into account customer happiness, service-level agreements, renting price, energy usage, and other factors.