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Purpose This paper aims to explore some of the reasons why employee engagement activities may lack effectiveness and sets out some proposals as to what organizations can do to take a more strategic approach in future. Design/methodology/approach This paper is based on a research of current practices in organizations combined with the author’s experience and views on employee engagement activities. Findings The paper highlights the limitations of approaches in many organizations and proposes a series of strategic choices that organizations need to make to help ensure their future approach is more effective. Originality/value This paper sets out a model that can be used by HR executives with business leaders to decide on a clear engagement strategy for the future.
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Geoffrey Matthews (2018) studied this question.
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