This study examines Roberts and O'Reilly's scales measuring trust in the immediate superior, desire for promotion, and perceived supervisory influence for 2700 personnel in a soft-goods company. These measures are particularly important since these variables have traditionally been identified as major factors affecting communications within organizations. Results partially support use of these scales. However, methodological difficulties with these scales are also pointed out, and it is suggested that they need further development.
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Samuel J. Yeager (1978) studied this question.
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