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Wayne Wiegand consistently put forward the research agenda of the library in the life of the user. A focus on libraries’ publics is a useful variation: What, now, is the library in the life of its public(s)? In order to undertake this analysis, some practical definition of libraries’ public(s) must be clarified, and how they might have changed in recent (neoliberal) times. With this background in place, an analysis of how publics now approach libraries is possible—and clarifies library responses within our current neoliberal environment.
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John Buschman (2016) studied this question.
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