Flexible work arrangements: exploring the linkages between perceived usability of flexible work schedules and work/life balance

The relationship between the perceived usability of flexible work schedules and work/life balance was explored with 710 office-based employees. Direct linkages were found between perceived usability of flexible work schedules and the three dimensions of work/life balance (work interference with personal life, personal life interference with work, and work/personal life enhancement). In addition, employees operating under flexitime work schedules displayed significantly higher levels of work/life balance than their counterparts utilising traditional fixed-hour schedules. However, non-significant differences in the levels of work/life balance were found between two other flexible work schedules (flexiplace and job share) and fixed-hour work schedules. Consequently, while individual flexible work schedules may have a marginal overall positive impact on employee work/life balance, the perceived usability and availability of these work schedules appears to be a key element in achieving work/life balance for many office-based employees. The implications for employees, organisations, and future research are discussed.