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The significant interaction between users and the hedonic value they perceived in the utilization of the intelligent wearable device was explored in this study. In-depth interviews and the KJ method were used with engage design experts, experienced users, and a wider user base of 510 respondents. Augmenting the recommendation features and real-time services bolsters the users' identification with the product. This result underscores the significance of these factors on user satisfaction, offering theoretical and practical implications from a managerial perspective.
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Chi-Hui Lai (2024) studied this question.
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