Seeking to understand factors affecting innovation diffusion, research has increasingly focused on process, actors and activities. After two decades of research, however, a systematisation of these three sets of studies is still lacking. Thus, this paper contributes to the existing literature providing a comprehensive framework of factors affecting innovation diffusion between organisations. Specifically it evidences phases of innovation diffusion process, clarifies the role of innovator, adopters and intermediaries and evidences actions that policy-makers can implement to support it.
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Caiazza et al. (2016) studied this question.
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