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March 18, 2015Journal of Operations Management

Effects of control on the performance of information systems projects: The moderating role of complexity risk

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Abstract

Highlights Control modes are positively associated with the system performance of projects. Complexity risk differentially moderates the effectiveness of control. Behavior and self‐control are ineffective under high complexity risk. Outcome and clan control are highly effective under high complexity risk.

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Shan Liu (2015) studied this question.

synapsesocial.com/papers/6a175ac80a2f3f8e14126c9f https://doi.org/10.1016/j.jom.2015.03.003

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