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This study was conducted as part of an ongoing Ph.D. project at the National Roman Museum (MNR) in Rome, Italy. The project focuses on promoting mental well-being, social inclusion, and active citizenship for museum visitors, particularly those at risk of marginalization. This contribution aimed to equip MNR personnel with tools to provide inclusive educational activities that are easily applicable to every visit. The study assessed the impact of specific training activities on museum professionals’ well-being, 4 C’s skills (Communication, Collaboration, Critical Thinking, Creativity), and purpose at work. Museum professionals participated in tours of the permanent collections and were demonstrated how to use Visual Thinking Strategies (VTS), an inclusive teaching and learning methodology. The collected data was analyzed using descriptive statistics and content analysis. The study provides insights into potential ways of enhancing the professional role of museum staff and improving the educational offer of the museum.
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E. Torre (2025) studied this question.
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