Supportive Climate and Dedication: Analyzing the Role of Self-Efficacy and Job Tenure Among Public Employees

Self-efficacy is a personal resource that mediates between antecedent and consequent variables. This study aimed to analyze the influence of a supportive climate on dedication through the mediation of self-efficacy and the moderating role of job tenure among public employees, within the framework of the Job Demands-Resources Theory. The sample consisted of 325 public employees, all belonging to the administrative staff of a Spanish university, who completed a sociodemographic and work-related data sheet, the FOCUS-93 (First Organizational Climate/Culture Unified Search), the PCQ-12 (Psychological Capital Questionnaire), and the UWES-9 (Utrecht Work Engagement Scale). Data were analyzed using descriptive statistics, Pearson's correlation coefficient, and regression analysis with PROCESS. The findings suggest that the influence of a supportive climate on dedication through self-efficacy was positive. Furthermore, higher job tenure moderates the relationship between a supportive climate and self-efficacy. In conclusion, the perception of a supportive climate influences dedication through the mediating of self-efficacy, but this moderates by job tenure. The theoretical and practical implications for public management are discussed. Cultivating resources such as a supportive climate and self-efficacy becomes a healthy organizational practice that improves dedication, especially among employees with longer job tenure.