Effective Elements in Counseling and Psychotherapy. Processes and Phases in Counseling and Psychotherapy. Barrirers to Effective Communication. Developing Perceptiveness to Feelings. Responding Empathtically to the Client's Expressions: Reciprocal Responses. Expanding the Client's Meaning: Additive Responses. Relating to Clients with Respect. Relating to Clients with Genuineness. Examining Here-and-Now Feelings and Interactions Within the Counseling Relationship. Using Confrontation to Remove Barriers to Communication and Change. Communication Processes in Effective Therapy: Summary.
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Ingoldsby et al. (1979) studied this question.