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The ISO 9000 standards address the structure of quality management systems, which provide a specified level of quality performance to consumers. Organizations that link ISO 9000 and 14000 can develop a consistent, cost‐effective management system. This article discusses the cost factors that affect a decision to implement management systems, the linkages between the two ISO standards, and some real‐life examples of how these linkages are achieved.
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Judith A. Cichowicz (1996) studied this question.
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