Focused dialogue shapes mission and values for future community engagement, highlighting key challenges.
During 1994, the national Extension system engaged in focused dialogue to position the organization for the future. Defining boundaries or updating the mission, vision, values, and strategic issues occurred through a search for "common ground." Eight challenges were identified and are key to a successful future. Three lessons for how the system might engage the total community evolved: (a) when asked--people respond, (b) create a climate for discussion, and (c) build on evolving changes. A quality product results when stakeholders care about the issues and know that their ideas are valued.
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Anderson et al. (1995) studied this question.
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