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Evaluates the impact of training workshops on outreach effectiveness in Washington State, suggesting improved skills and awareness.
The changing face of America presents Extension workers with an unprecedented cross-cultural program delivery challenge. In order to meet that challenge, Extension faculty and staff must develop the awareness, sensitivities, and skills for effective outreach and engagement. Washington State University Extension has conducted intensive training workshops toward that end. Those highly interactive workshops are designed to help participants face social realities, share experiences, overcome anxieties, and build program strategies. Extension in Washington has become a richer environment.
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David Youmans (2004) studied this question.
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