This paper studies how human capital can affect the relationship between open innovation and the financial performance of firms. The results demonstrate that there is an inversed U-shape relationship between open innovation and firm profitability. We also indicate how human capital (both quality and structure) will differently moderate above relationship: generally, higher the education level of employees will amplify the positive effect of open innovation, but for production-oriented firms, such argument does not hold; in technology-oriented firms, as the ratio of technical staff to production staff increases, the financial performance of firms improves as a result of the implementation of an open innovation strategy. However, in production-oriented firms, the moderating role is negative.
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Zhang et al. (2018) studied this question.
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