Research article shows positive impacts of adaptive management and ambidextrous leadership on performance in Indonesia's telecommunications, suggesting practical pathways for managers.
Key Points
This study aims to explore how adaptive management and ambidextrous leadership influence sustainable business performance in the telecommunications sector.
Surveyed 208 senior and middle managers in Indonesian telecommunications companies from January to March 2025.
Employed partial least squares structural equation modeling (PLS-SEM) to analyze data.
Ambidextrous leadership positively affects sustainable business performance (β = 0.637, t = 6.384).
Adaptive management also has a positive effect but is weaker (β = 0.285, t = 2.512).
The model accounts for 64.2% of the variance in sustainable business performance.