What question did this study set out to answer?

To assess patient confidence and satisfaction with telephone consultations among chronic kidney disease patients.

Voices of satisfaction: exploring patient feedback on telephone consultations

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Survey evaluates telephone consultation satisfaction and confidence in chronic kidney disease patients, highlighting barriers and preferences.

To assess patient confidence and satisfaction with telephone consultations among chronic kidney disease patients.
Survey distributed to 1000 patients, 305 completed (30.5%)
Confidence and satisfaction rated on a 10-point scale
Demographic comparisons conducted using independent-samples t-tests.
Mean confidence reported at 8.03 and satisfaction at 8.2
Patients aged 18–65 had significantly higher confidence than those over 65 (P=0.003)
Most participants preferred a hybrid model of consultations.

Wise et al. (2026) studied this question.

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Survey evaluates telephone consultation satisfaction and confidence in chronic kidney disease patients, highlighting barriers and preferences.