Hypermedia design, analysis, and evaluation issues

Design-oriented evaluation evolved out of our experience both in developing several hypermedia applications, and systematically inspecting and evaluating many commercial applications and prototypes. We evaluate an application by its very nature, our method addresses neither software design (which can be evaluated with general software evaluation techniques), nor how well the application relates to a domain or to specific user needs (a main concern of other usability evaluation techniques). Our approach complements more general evaluation methods