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Intelligent knowledge repositories store vast amounts of unstructured information and leverage AI to deliver relevant knowledge to users. Recent advances in Natural Language Processing (NLP) have transformed static data archives into dynamic, intelligent systems. NLP-powered repositories enable semantic search, automated information extraction, and conversational query answering by understanding context and meaning rather than just keywords. This paper provides a deep technical discussion of the NLP algorithms, models, and architectures that underpin these capabilities. We review seminal techniques in information retrieval (e.g., TF-IDF, BM25), distributed representations (word embeddings), and transformer-based language models, highlighting their mathematical formulations and applications. We discuss how these methods are applied and integrated into knowledge management systems, including pipeline architectures for retrieval-augmented generation (RAG) and enterprise search. Experimental results from recent research demonstrate significant improvements in retrieval accuracy and user productivity through NLP, with BERT-based models and semantic embeddings significantly outperforming classical approaches. We also outline challenges (such as scalability and ensuring factuality) and future directions for making knowledge repositories even more intelligent. The insights in this paper target academic researchers and industry professionals building the next generation of AI-driven knowledge bases.
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Sure et al. (2025) studied this question.
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