Intelligent Guessing

Most system designers and human factors engineers have participated in projects that culminated in systems that were highly constrained by short-term cost considerations. In the procurement of information processing and intelligent technology for complex sociotechnical domains, the focus on short-term cost considerations at the expense of human-centering considerations always comes with a hefty price down the road. This price weighs much more heavily on users' shoulders than on those of the technologists or project managers.