In this paper we describe the two classification approaches (i.e.categorization and clustering) and their preceding steps.For each approach we give a brief description of the underlying theory and outline the advantages and disadvantages of the different methods.Finally we specify potential application areas in accordance with knowledge management and illustrate exemplarily one topic in detail.We describe the enhancement of queries for illustration purposes because it is a common research problem with respect to information retrieval and, thus, t o knowledge management.
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Brücher et al. (2015) studied this question.
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