In recent years, librarians, as a profession, have attempted to identify individual users' needs. Librarians in the past have served their communities with people, rather than the storage of books and materials, as their top priority; however, in library and information science literature, user‐centered theory is new. It offers a psychological/sociological depth that the practical literature, as late as 1990, fails to touch.
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Susan Beck (1996) studied this question.
Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context: