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Sixteen RN-to-BSN students participated in interviews at the start and at the completion of taking their first class from a newly implemented, university-based, collaborative distance learning program. The purpose of the taped, semi-structured telephone interviews was to identify the support RNs experienced. Institutional themes of support that emerged were orientation programs, technical support, mentors, library resources, and prompt feedback from instructors. Non-institutional support themes focused on family, friends, peers, the workplace, and learners.
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Oehlkers et al. (2001) studied this question.
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