Keys to action: Understanding differences in organizations' responsiveness to work‐and‐family issues

The authors address the question of what factors influence the corporate response to work‐and‐family issues, using data from a written survey of companies. They hypothesized that various demographic, organizational, and other characteristics might affect the degree of a business's response. Among their findings are (1) that the percentage of female employees was unrelated to the responsiveness measure when other factors were controlled; (2) that industry and geographic effects were significant; and (3) that companies which regularly survey their employees tended to be more responsive.