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December 1, 1998Total Quality Management

Attitudes to self-assessment and quality awards: A study in small and medium-sized companies

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NWN. WilkesBDB.G. Dale

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Wilkes et al. (1998) studied this question.

synapsesocial.com/papers/6a197f1511f0614219d9881dhttps://doi.org/10.1080/0954412988208
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