Does Security Impact E‐procurement Performance? Testing a Model of Direct and Moderated Effects

Despite the widespread adoption of e‐procurement and the critical role of information security in these situations, academic research examining the relationship between information security and e‐procurement performance has been surprisingly minimal. This study represents an interdisciplinary approach to present and test a theoretical model that links security in e‐procurement processes to e‐procurement performance. E‐procurement performance is measured as a combination of cost savings, order quality, and satisfaction of fulfillment as perceived by buyers. The model also posits that two aspects of the procurement process will enhance the value of security in e‐procurement, namely, process complexity and process interdependence. We empirically examine these relationships using data collected from procurement managers. Our results have important implications for managing the e‐procurement process.