Exploring the Needs of Victims of Cyber-dependent and Cyber-enabled Crimes

The central question of this article is: To what extent and how do the needs of victims of cybercrime deviate from the needs of victims of traditional offline offenses? In total, 19 victims and 22 experts were interviewed. Our study shows that victims of online offenses have the same needs as victims of traditional offenses: ranging from emotional or financial needs to information needs. However, victims’ needs are often not met. Victims state that in most cases, they are not acknowledged as a victim, that no statement is recorded by the police, or no investigation is started.