Revisiting the medical and social models of disability, this study adopted the integrated biopsychosocial approach to examine experiences of 25 mobility-impaired respondents in Singapore with using mobile phones. We found that mobile phones provided respondents a greater degree of mobility, a sense of control, and opportunities to escape the stigma of disability, thus challenging the boundaries between the able-bodied and the disabled. Mobile phone appropriation allowed the management of personal identities and social networks, leading to a sense of empowerment. However, mobile phone usage might act as a double-edged sword for disabled people, creating mobile dependencies and a spatial narrowing of social connections. Theoretical and practical implications are discussed.
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Chib et al. (2014) studied this question.
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